ERP Support Specialist

We are looking for an ERP support specialist who will be responsible for daily monitoring and troubleshooting of the network sales 1C program. You must be able to diagnose failures caused by various errors and, if necessary, correct the information base. It is necessary to control and resolve the size of retail bases. Your duties include installing the program for new users and determining their access levels based on the specifics of the work. Eliminating errors discovered during periodic monitoring of the program in cooperation with the head of the support group. Also, preparing the software for the opening of new facilities. With each update of the program and before putting a new module into operation, you must participate in testing to identify and correct possible errors. Support and consultation of employees on software-related issues is required. Based on customer requests, prepare various types of reports. The task is to monitor the support portal and resolve issues reported by customers. You will also be responsible for supporting the company's internal applications. If you have relevant experience and believe that your skills match this vacancy, please send your resume.